Questions? We've Got Answers.

Our subscription is designed to make gifting effortless. You can add the important people and occasions in your life, and we'll help you remember upcoming birthdays, anniversaries, festivals and other special moments. Based on your selected plan, you can receive reminders and use our gifting services throughout your active subscription period.

You can add the people who matter to you and save their important occasions such as birthdays, anniversaries and other celebrations. The exact number of people and occasions depends on the subscription plan you choose. You can manage your saved contacts and occasions from your account at any time.

Reminders are sent before the saved occasion so you have enough time to plan your wish or gift. The reminder schedule can depend on the occasion and the service settings associated with your account. This gives you enough time to choose a gift, write a personal message or simply make sure you don't miss the special day.

Yes, where the service supports it, you can arrange for a wish or message to be sent on your behalf. You can prepare your message in advance and select the appropriate occasion. Any delivery or communication options available to you will be shown during the relevant process.

The 2X gift value benefit means your eligible subscription or gifting value can provide additional value when used for qualifying gifts. The actual benefit may vary depending on the applicable plan, gift category and terms of the offer. Any applicable 2X value will be clearly shown before you complete your gift purchase.

Yes. During checkout, you can provide the recipient's delivery details when the selected product supports direct delivery. This allows the gift to be shipped directly to your loved one instead of being delivered to you first. Delivery availability and charges may vary based on the destination and product.

You may be able to browse products and use selected gifting features without an active subscription. However, certain reminder, gifting or value-added features may be available only to subscribers. The applicable benefits and restrictions will be displayed when you use the respective service.

Your subscription benefits remain active until the end of your one-year subscription period. Once the subscription expires, features that require an active subscription may no longer be available until you renew. Your account and saved information may remain available according to our applicable terms and privacy policy.